DailyTime Store is operated by CELESTIUM GROUP LIMITED (天匠集團有限公司).

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit, use, or make a purchase from our website.

Website: https://dailytimestore.com

Our online store is hosted by Shopify. By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

Depending on how you interact with our website and services, we may collect the following categories of personal information.

Contact information

·   Name

·   Email address

·   Telephone number

·   Billing address

·   Shipping address

Order and transaction information

·   Products purchased

·   Product variants selected

·   Customization requests

·   Order number

·   Order status

·   Payment status

·   Shipping and delivery information

·   Returns and refund information

Payment information

Payments are processed through Shopify and/or third-party payment providers.

We may receive limited information about payment transactions, such as:

·   Payment method type

·   Payment confirmation

·   Transaction status

·   Partial payment identifiers

We do not generally receive or store complete payment card details where those details are processed directly by Shopify or another payment provider.

Account information

·   Login credentials

·   Account preferences

·   Saved addresses

·   Order history

Communications

·   Customer service enquiries

·   Custom product specifications

·   Logos or artwork submitted for customization

·   Complaints

·   Return requests

·   Other correspondence

Device and usage information

·   IP address

·   Browser type

·   Device information

·   Operating system

·   Approximate location

·   Pages viewed

·   Referring pages

·   Website activity

·   Cookie and similar technology information

2. How we use personal information

·   Process and fulfill orders

·   Process payments

·   Arrange shipping and delivery

·   Provide order tracking

·   Produce custom and personalized products

·   Communicate with customers

·   Handle returns, refunds, warranty claims, and complaints

·   Prevent fraud and unauthorized transactions

·   Improve our website and services

·   Maintain website security

·   Analyze store performance

·   Provide customer support

·   Comply with legal and regulatory obligations

·   Enforce our policies and agreements

·   Send marketing communications where permitted by law

3. Custom orders and customer-submitted artwork

Customers may submit logos, artwork, text, specifications, or other materials for personalized products.

We use such materials only as reasonably necessary to:

·   Review the customization request

·   Prepare mockups

·   Confirm specifications

·   Manufacture the ordered product

·   Fulfill the order

·   Handle related customer service matters

Customers are responsible for ensuring they have the right to use any logo, trademark, design, artwork, or other material submitted to us.

4. How we disclose personal information

We may disclose personal information to service providers where reasonably necessary to operate our business. These may include:

·   Shopify

·   Payment processors

·   Banks and payment institutions

·   Shipping companies

·   Logistics providers

·   Warehouses

·   Manufacturing partners

·   IT and hosting providers

·   Analytics providers

·   Advertising and marketing service providers

·   Customer support providers

·   Professional advisers

We may also disclose information where required by law, regulation, court order, government request, or other valid legal process.

5. Shopify

Our store is powered by Shopify. Shopify may collect and process information about customers and website visitors in connection with hosting, checkout, payments, fraud prevention, analytics, and other services. Shopify processes information according to its own privacy policies and applicable law.

6. Cookies and similar technologies

Our website may use cookies and similar technologies for purposes including:

·   Essential website functions

·   Shopping cart functionality

·   Checkout

·   Account login

·   Fraud prevention

·   Analytics

·   Performance measurement

·   Advertising and marketing

·   Remembering preferences

Where required by applicable law, we will request consent before using non-essential cookies. You may also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. Advertising and analytics

We may use analytics or advertising services to understand how visitors use our website and to measure or improve marketing performance. These providers may use cookies, pixels, or similar technologies where permitted by applicable law. Where legally required, personalized advertising or non-essential tracking will be subject to applicable consent requirements.

8. International transfers

Because we operate an international ecommerce business, personal information may be processed in countries or regions other than the country where you live. For example, information may be processed by Shopify, payment providers, logistics providers, cloud service providers, or other service providers located internationally. Where required by law, appropriate safeguards will be used for international transfers of personal information.

9. Data retention

We retain personal information only for as long as reasonably necessary for purposes including:

·   Providing products and services

·   Maintaining order records

·   Customer support

·   Fraud prevention

·   Resolving disputes

·   Tax and accounting requirements

·   Compliance with legal obligations

Retention periods may vary depending on the type of information and applicable law.

10. Your privacy rights

Depending on where you live, you may have rights concerning your personal information. These may include the right to:

·   Request access to your personal information

·   Request correction of inaccurate information

·   Request deletion

·   Request restriction of processing

·   Object to certain processing

·   Withdraw consent where processing is based on consent

·   Request portability of certain information

·   Opt out of certain marketing communications

These rights may be subject to exceptions and limitations under applicable law.

To exercise a privacy right, contact: dailytimestore@gmail.com

We may need to verify your identity before processing certain requests.

11. Marketing communications

Where permitted by law, we may send promotional communications. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email or by contacting us. We may still send non-promotional communications relating to orders, payments, shipping, customer support, returns, or other transactions.

12. Children's privacy

Our products and services are not intended specifically for children. We do not knowingly collect personal information from children where such collection would be prohibited by applicable law. If you believe a child has provided personal information to us unlawfully, please contact us.

13. Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of independent third parties. We recommend reviewing their privacy policies before providing personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will publish the revised version on our website and update the “Last updated” date.

16. Contact and data controller

For purposes of applicable data protection laws, the operator of DailyTime Store is:

Legal entity: CELESTIUM GROUP LIMITED

Chinese registered name: 天匠集團有限公司

Trading name: DailyTime Store

Business Registration Certificate No.: 79008663-000-10-25-6

Registered address:

Room 12, 20/F, Good Hope Commercial Centre

2-16 Fa Yuen Street

Mong Kok, Kowloon

Hong Kong

Email: dailytimestore@gmail.com

Website: https://dailytimestore.com