Shipping Policy

Last updated: 2026-07-24

Processing and delivery

DailyTime Store ships to destinations shown at checkout. In-stock products are dispatched within 5 business days after payment confirmation; most orders are dispatched within 2 business days. Dispatch can take longer during holidays, peak periods, or order verification.

Standard delivery to most destinations typically takes 10-20 days after dispatch. Delivery estimates depend on destination, carrier route, customs processing, and local delivery conditions. An estimate is not a guarantee. Tracking details are sent by email after dispatch; cross-border tracking scans can take time to appear.

Shipping charges, available services, taxes, and any duties are shown at checkout for the selected destination. We will contact the customer if additional customs information is required.

Custom production

Custom logo, engraving, printed artwork, personalized text, and made-to-order products enter production only after artwork or mockup approval and payment. Custom production normally takes 7-15 business days before dispatch; this is a production estimate and not a delivery guarantee.

Returns

Eligible non-custom products may be returned within 7 calendar days after delivery. The product must be unused, unworn, complete, and returned with the original packaging, tags, accessories, and included parts. Contact dailytimestore@163.com and receive approval before sending anything back. The return address and instructions are provided after approval.

Custom products do not support change-of-mind cancellation or return after artwork or mockup approval and production start. A confirmed defect, wrong item, or material difference from the approved artwork or mockup is handled separately.

Mandatory rights

Mandatory consumer protection laws in the customer's country or region always apply and take priority over this policy.