Custom Logo Watches
What is the minimum order quantity for custom logo watches?
Our custom logo service starts from 1 piece.
How long does custom logo production take?
Custom production normally takes 7-15 business days after mockup approval and payment.
What logo files do you accept?
We accept AI, PDF, SVG, and PNG files. Vector files are preferred.
Can I customize more than one position?
Yes. Depending on the watch model and process, logos may be added to the dial, crown, caseback, or buckle.
Will I receive a mockup before production?
Yes. Production begins only after the mockup is confirmed.
Can I return a customized watch?
Customized items are final sale after artwork approval and production begins, except for confirmed defects, material differences from the approved mockup, or where local law requires otherwise.
Orders, Shipping, and Support
Do you ship worldwide?
Yes. We ship worldwide. DDP service is arranged where available for the selected destination and shipping route.
How do I contact support?
Email us at dailytimestore@163.com.
Where do watch specifications come from?
Watch specifications should come from product descriptions, metafields, tags, supplier-confirmed data, or confirmed product documentation.
12-Month Limited Warranty
DailyTime Store provides a 12-month limited commercial warranty from the date of delivery for manufacturing defects under normal use.
This warranty may cover:
- Mechanical movement malfunction caused by a manufacturing defect
- Defects in the winding, setting, or crown mechanism
- Manufacturing defects affecting the case, dial, hands, clasp, or other original watch components
This warranty does not cover:
- Normal wear and tear
- Scratches, dents, crystal damage, or cosmetic aging
- Wear of straps, leather, rubber, fabric, or other consumable parts
- Damage caused by accident, misuse, impact, neglect, magnetic exposure, or improper storage
- Water damage caused by use beyond the stated water-resistance rating, an unsecured crown, or unauthorized opening of the watch
- Damage caused by third-party repair, modification, or servicing
- Customized artwork, logo design preferences, or customer-supplied artwork issues after mockup approval
For warranty support, contact dailytimestore@163.com with:
- Order number
- Clear description of the issue
- Photos or video showing the issue
- Your shipping address
Do not send an item back before receiving return instructions.
For verified manufacturing defects, DailyTime Store will offer an appropriate remedy, which may include repair, replacement parts, replacement, partial refund, or refund where repair or replacement is not reasonable.
This commercial warranty does not exclude or reduce any mandatory legal rights available to consumers under applicable law.