1. Scope and seller

These Terms of Service govern the use of and purchases from DailyTime Store, available at:

Website: https://dailytimestore.com

DailyTime Store is operated by:

Legal entity: CELESTIUM GROUP LIMITED

Chinese registered name: 天匠集團有限公司

Trading name: DailyTime Store

Business Registration Certificate No.: 79008663-000-10-25-6

Registered address:

Room 12, 20/F, Good Hope Commercial Centre

2-16 Fa Yuen Street

Mong Kok, Kowloon

Hong Kong

Email: dailytimestore@gmail.com

By accessing the website or placing an order, you agree to these Terms of Service together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies displayed on the website.

Nothing in these Terms limits any mandatory consumer right that cannot legally be excluded.

2. Eligibility and account information

You must be legally capable of entering into a binding contract to place an order.

You are responsible for providing complete and accurate billing, shipping, payment, and contact information.

You are responsible for keeping account credentials secure.

We may contact you if additional information is required to verify, process, manufacture, customize, or deliver an order.

3. Products and product information

We make reasonable efforts to ensure product descriptions, specifications, photographs, measurements, and other information are accurate.

However, minor variations may occur because of:

·   Display and screen settings

·   Photography and lighting

·   Natural material variations

·   Manufacturing tolerances

·   Production batch variations

Product measurements are approximate unless expressly stated otherwise.

Images may include props, accessories, straps, packaging, or other styling elements that are not included with the product. The product description and selected variant determine what is supplied.

Availability may change before an order is completed.

We may correct obvious pricing or description errors, limit quantities, or cancel an order where a product is unavailable, incorrectly priced, restricted by law, or cannot reasonably be delivered.

If we cancel a paid order, the relevant amount paid will be refunded.

4. Orders and contract formation

Product listings constitute invitations for customers to place orders. Submitting an order constitutes an offer to purchase.

A contract is formed when we accept the order in accordance with applicable law, which may occur when we:

·   Confirm acceptance of the order

·   Begin approved custom production

·   Dispatch the product

An automatically generated order receipt does not necessarily constitute final acceptance of an order.

Customers should carefully review product options, personalization details, shipping information, and order details before completing payment.

Cancellation requests for standard products should be submitted as quickly as possible. We recommend contacting us within 15 minutes after placing the order.

We cannot guarantee cancellation after processing has started. Mandatory statutory cancellation or withdrawal rights remain unaffected.

5. Prices, payments, taxes, and duties

Product prices and applicable transaction currencies are displayed on the website or at checkout. Available payment methods are displayed during checkout.

By placing an order, you authorize us and the applicable payment provider to process the amount shown at checkout.

We may perform reasonable fraud-prevention, identity-verification, payment-verification, or order-security checks.

Shipping charges and applicable taxes are displayed at checkout where supported by Shopify or the relevant service.

Unless checkout expressly states that import duties, import taxes, customs charges, or similar charges are included, such charges may be payable by the recipient. Customs and import requirements are determined by the destination country or region and are outside our direct control.

6. Custom and personalized products

Custom products include products made, modified, printed, engraved, assembled, or otherwise produced according to customer-approved requirements.

Examples include:

·   Customer logos

·   Engraving

·   Personalized text

·   Custom dial artwork

·   Printed artwork

·   Custom colors

·   Custom product specifications

·   Made-to-order products

Customers are responsible for ensuring they have the necessary rights and permissions to use any logo, artwork, trademark, design, text, or other material submitted to us.

We reserve the right to reject customization content that we reasonably believe may be unlawful, infringing, misleading, offensive, or otherwise inappropriate.

Custom production normally begins only after required payment and, where applicable, customer approval of artwork, mockups, specifications, or other production details.

Once approval has been provided and production has started, a custom or personalized order generally cannot be cancelled or returned solely because of a change of mind, to the extent permitted by applicable law.

This does not limit remedies for:

·   Confirmed manufacturing defects

·   Incorrect products

·   Shipping damage

·   Material differences from approved artwork, mockups, or specifications

7. Shipping and delivery

Processing times, production times, estimated delivery times, tracking information, customs matters, and other shipping requirements are described in our Shipping Policy.

Delivery times are estimates unless expressly stated otherwise and may be affected by:

·   Carrier delays

·   Customs processing

·   Public holidays

·   Weather

·   Destination-country procedures

·   Incorrect or incomplete address information

·   Events outside our reasonable control

For consumer orders, risk of loss generally passes to the customer when the customer or a designated third party receives the goods, unless applicable law provides otherwise.

8. Returns, withdrawal, and refunds

Our Return and Refund Policy explains:

·   The 14-day return or withdrawal period for eligible products

·   Return conditions

·   Requirements that voluntary returns remain in resalable condition

·   Return shipping responsibilities

·   Refund processing

·   Exclusions relating to personalized and made-to-order products

·   Remedies for damaged, defective, incorrect, or non-conforming goods

Mandatory consumer rights remain unaffected.

Where customers in the European Union, European Economic Area, United Kingdom, or other jurisdictions have statutory withdrawal or consumer guarantee rights, those rights apply in addition to any voluntary rights offered by DailyTime Store.

9. Defective, damaged, or incorrect products

If a product arrives damaged, defective, incorrect, or materially different from its description or approved customization, contact:

Email: dailytimestore@gmail.com

Please provide the order number and, where reasonably possible, photographs or video documenting the issue.

Depending on the circumstances and applicable law, appropriate remedies may include:

·   Repair

·   Replacement

·   Price reduction

·   Partial refund

·   Full refund

Nothing in these Terms excludes any mandatory legal guarantee or non-waivable consumer protection right.

10. Intellectual property and permitted use

Unless otherwise stated, the website and its content, including text, graphics, photographs, videos, designs, product presentation, layout, and other materials, are owned by, licensed to, or lawfully used by DailyTime Store or CELESTIUM GROUP LIMITED.

The website may be used for legitimate personal shopping and lawful business enquiries.

Except where permitted by law or expressly authorized by us, users may not:

·   Reproduce website content

·   Republish website content

·   Commercially scrape or extract content

·   Misuse product photographs or designs

·   Interfere with website operation

·   Attempt unauthorized access

·   Use the website or its content for unlawful or infringing purposes

Nothing in this section grants us ownership of customer-owned logos, trademarks, or artwork submitted solely for authorized customization.

11. Third-party services

Our store may use third-party providers including:

·   Shopify

·   Payment processors

·   Banks and payment institutions

·   Shipping carriers

·   Logistics providers

·   Analytics providers

·   Advertising services

·   Social media platforms

Third-party services may be governed by their own terms, privacy notices, and policies.

To the extent permitted by law, we are not responsible for independent actions or failures of third-party providers that are outside our reasonable control.

12. Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

This includes liability that cannot legally be excluded for matters such as fraud, intentional misconduct, death or personal injury caused by negligence, or mandatory product-safety obligations.

Subject to applicable mandatory law, we are not liable for indirect or unforeseeable losses that do not arise naturally from a breach of our obligations.

For business customers only, and where legally permitted, our aggregate liability relating to a particular order will not exceed the amount paid for that order.

Consumer statutory rights are not affected.

13. Force majeure

We are not responsible for delays or failure to perform obligations caused by events outside our reasonable control. Such events may include:

·   Natural disasters

·   Severe weather

·   Epidemics

·   War

·   Civil disturbance

·   Government restrictions

·   Customs delays

·   Carrier disruption

·   Labor disputes

·   Supply chain interruptions

·   Power outages

·   Internet or telecommunications failures

We will take reasonable measures to reduce the effect of such events. This provision does not remove any consumer right that cannot legally be waived.

14. Governing law and disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protection laws that apply in the customer's country or region.

If you are a consumer, this governing-law provision does not deprive you of any mandatory protections available under the law of your habitual residence where such protections cannot legally be waived.

Nothing in these Terms prevents a consumer from bringing a claim before a court or authority that has jurisdiction under applicable mandatory law.

Before starting formal proceedings, we encourage customers to contact us at dailytimestore@gmail.com so that we can attempt to resolve the matter directly.

15. Changes, severability, and contact

We may update these Terms from time to time by publishing a revised version on the website.

Unless applicable law requires otherwise, the version in effect when an order is placed will normally govern that order.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

For questions relating to these Terms, contact:

Legal entity: CELESTIUM GROUP LIMITED

Chinese registered name: 天匠集團有限公司

Trading name: DailyTime Store

Business Registration Certificate No.: 79008663-000-10-25-6

Registered address:

Room 12, 20/F, Good Hope Commercial Centre

2-16 Fa Yuen Street

Mong Kok, Kowloon

Hong Kong

Email: dailytimestore@gmail.com

Website: https://dailytimestore.com